Privacy Policy

This Privacy Policy explains how Transitharbour Pty Ltd ("Transitharbour", "we", "our") handles personal information in connection with our logistics, warehousing, and supply chain coordination services in Australia. We aim to treat personal information fairly and transparently while supporting efficient operations for our clients and partners.

Information we collect. We may collect identifiers (such as name, email address, and phone number), professional details (company, role), shipment references, location or delivery instructions, and records of communications with us. Operational data related to consignments, inventory, routing, and delivery windows may also be associated with a person where relevant to a service engagement.

How we use information. We use personal information to provide and improve services; coordinate pickups, storage, and deliveries; verify instructions; communicate shipment status; manage billing and accounts; maintain security at facilities; fulfill legal and compliance obligations; and develop planning insights. Where appropriate, we may de‑identify information for reporting or service quality analysis.

Legal bases. Depending on context, our handling may rely on performance of a contract, steps taken at your request, legitimate interests in operating and safeguarding logistics services, compliance with law, or consent when specifically required. We consider proportionality and reasonable expectations when relying on legitimate interests.

Sharing and disclosures. We may share information with carriers, customs or border agencies, warehousing partners, technology providers, and professional advisers to the extent necessary to deliver services or meet obligations. If required by law, court order, or regulatory request, we may disclose information after assessing scope and necessity. Where service providers process information on our behalf, they are subject to appropriate safeguards.

International handling. Some logistics flows involve transfers outside Australia. When information is processed in other jurisdictions, we take steps designed to maintain appropriate protection consistent with the nature of the data and applicable requirements, including contractual measures and careful partner selection.

Security. We apply layered controls to reduce risks of unauthorized access, alteration, or misuse. Measures include role-based access, physical safeguards at facilities, encryption in transit where suitable, and staff training. Despite reasonable efforts, *** method of transmission or storage is entirely without risk; we review controls periodically and adapt them to operational realities.

Retention. We keep personal information only as long as needed for the purposes described above or as required by applicable law, after which we take steps to archive or de‑identify data in line with our schedules.

Your choices and rights. Subject to Australian law, you may request access to, or correction of, your personal information. In some cases you may object to certain processing or request that we limit use. To exercise these options, contact us using the details below. We will respond within a reasonable time and explain outcomes where a request cannot be fulfilled due to legal or operational constraints.

Cookies and similar technologies. Our website may use cookies or similar tools to support essential functionality, remember preferences, and analyze aggregated usage. You can adjust browser settings to manage cookies, though certain site features may be affected. For more information about site data practices, see this policy and related notices available from time to time.

Third‑party services. Our site may reference services operated by others (for example, embedded maps). Those services have their own privacy practices. We encourage you to review their notices when interacting with such features.

Children. Our services are designed for business contexts and are not directed to children.

Changes to this policy. We may update this Privacy Policy to reflect changes in law or our practices. Material updates will be indicated by the "Last updated" date above and, where appropriate, additional notice on our website.

Contact us. If you have questions about this Privacy Policy or our handling of personal information, please contact Transitharbour Pty Ltd at transitharbour@hotmail.com or by phone at + (61) 42 975-31-84. Postal address: 47 Station Road, Carlton, VIC 3053, Australia. For information on terms applicable to services, see our Legal section.